When you hear about a business centered on cannabis, you might picture a laid-back environment. However, a typical day at New Standard is anything but typical and definitely not laid back. Behind the scenes, our team is hard at work ensuring our provisioning centers operate smoothly, adhering to strict laws and regulations, and providing a top-notch customer experience.
Start of the Workday: Preparing for Customers
Every member of the New Standard team typically starts their day by reviewing the latest changes in the regulations or learning about the newest cannabis products so that they can be knowledgeable advisors to our customers. We make sure that our provisioning centers are stocked with everything from cannabis flower to tinctures and edibles.
Before we open our doors, we meticulously organize our products and ensure the store is pristine. Every minor detail — be it the arrangement of the products on the shelves or the display signage — is double-checked.
Handling Customer Queries
The majority of our day is spent interacting with customers. We believe in providing a personalized experience to everyone who walks through our doors. Whether a customer is a first-time user or a seasoned connoisseur, our job is to make them feel comfortable, respected, and knowledgeable about their purchase.
We take pride in our ability to advise customers on all things cannabis. From understanding the differences between Indica, Sativa, and hybrid strains to recommending the best products for pain relief, we assist with every query that comes our way.
End of the Day: Reflection and Restocking
As the day winds down, our team conducts an inventory check to ensure accurate record-keeping and to identify products that need to be restocked. Moreover, we reflect on our day, discussing customer feedback, problem-solving, and areas where we can improve our service. Every day at New Standard comes with a new learning experience, pushing us to grow and perfect our craft.
The day ends with the team restocking shelves, sanitizing our center, and preparing to offer an exceptional customer experience the following day. It’s not just about selling cannabis — it’s about creating an inviting space where people can learn, explore, and feel a sense of belonging in our cannabis community.